Privacy policy

At OQTAGON DECOR, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and purchase our products.

Information We Collect

We may collect the following information when you interact with our website or place an order:

Name, contact details, and shipping/billing address.
Email address and phone number.
Payment information (processed securely through trusted payment gateways—we do not store your full payment details).
Demographic information such as preferences and interests.
Information relevant to customer surveys, feedback, or promotional offers.

How We Use the Information

We use the information you provide for purposes such as:

Internal record keeping and order fulfillments.
Improving our products, services, and website experience.
Sending you promotional emails about new collections, offers, or other updates you may find useful.
Contacting you for customer support, feedback, or market research (via email, phone, or other means).
Personalising your experience by tailoring our website and product recommendations to your interests.

We are committed to keeping your information secure. Suitable physical, electronic, and managerial procedures are in place to safeguard the information we collect online.

Cookies

Our website uses cookies to enhance your browsing experience.

Cookies are small files stored on your device to help analyse web traffic and recognise you when you return to our site.
Traffic log cookies allow us to identify which pages are being used, helping us improve our website and offerings.
Cookies do not give us access to your device or personal information, except what you choose to share.
You may accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser settings to decline them. However, this may limit some website features.

Controlling Your Personal Information

You can choose to restrict the collection or use of your personal data in the following ways:

Opt-out of direct marketing by unchecking relevant boxes when filling forms.
Withdraw your consent for marketing communications anytime by emailing us at oqtagondecor@gmail.com
Request correction of any inaccurate or incomplete information we hold about you.
Request deletion of your personal data, subject to legal and transactional obligations.

We will never sell, lease, or distribute your personal information to third parties without your consent, unless required by law.

Third-Party Services

We may share limited information with trusted service providers (such as payment gateways, shipping partners, or analytics tools) solely to complete your orders or improve your shopping experience. These third parties are obligated to keep your data secure and use it only for agreed purposes.